SHIPPING

After you complete your purchase through our online shop, we will send you an order confirmation email. We process and ship all online orders within 3 business days, and we will send you a confirmation email, which will include tracking information, once your order has shipped. 

Our shipping rates are as follows:
United States - Free 
Rest of the World - $25

It is your responsibility to ensure that the shipping address you provide at checkout when completing your order is the correct address as orders will be shipped according to your specified address. We will not be responsible for any lost or stolen items shipped according to your specified shipping instructions. We may require a signature for delivery, depending on the shipping options available in your location. If a shipment is returned to us for any reason, you must cover any re-shipping costs. 

All tax, customs and import duties will be levied by the customer’s local government. Any additional taxes and fees are the responsibility of the customer. This can range from 10%–40% of the order value, depending on the customer’s delivery address. If the customer fails to retrieve their package, the cost to return the package will be the responsibility of the customer.
 
If your country is not within our designated shipping zones, please send an email to info@abaya.life to request assistance.

RETURNS

If for any reason you are not happy with your purchase, we accept returns or exchanges on any unworn and undamaged items within 30 days after you receive them. Returns must include all original receipts, tags and accompanying packaging.

Please email us first at info@abaya.life for a return label before returning or exchanging items. All shipping, customs and insurance costs are non-refundable, and are at the expense of the customer. In addition, there will be a flat return and restocking fee of $25 on all returns for items mailed outside the United States, which will be deducted from the refunded amount. Refunds will be processed in the form in which payment was received. Please allow up to 10 days for your refund to process. All transactions are processed in dollars and will convert to your applicable currency based on exchange rates at the time. We reserve the right to refuse any returned item that does not meet our return policies.